CIO Essentials: A Text-Based Presentation (4 min read)

The digital revolution has transformed how citizens, customers, and employees interact with governments and enterprises. The rise of digital ecosystems is replacing traditional processes and service offerings. ENTRUST IDENTITY ORCHESTRATION (EIO) Solution offers next-generation composable digital services, enabling governments and enterprises to deploy reliable, flexible, inclusive, and trusted solutions.

According to Gartner and Forrester Research, composable solutions are a critical strategic trend. EIO helps compose convenient and trusted community interactions by orchestrating presentation and business layers with digital identity and certification technologies.

End-to-end digital experiences are provided to end-users and service providers, including digital onboarding, credential issuance, and identity management to enable secure transactions and processes. Integration with government and enterprise systems and their policies is seamless, whether on commercial or private cloud, on-premises, or hybrid environments.

All aspects of the digital identity lifecycle are covered by EIO, including identity assurance, such as enrollment, issuance, safeguarding, and management from both end-user and service provider perspectives. Several identity assurance levels are available to cater to all digital ecosystems, adhering to industry standards and regulatory best practices.

EIO's Enrollment Portal offers a comprehensive suite of onboarding, enrollment, and identity-proofing options, making it easier for governments and enterprises to manage registering and verifying users. The various options available cater to different use cases and contexts, providing flexibility for organizations and enhancing the overall user experience.  EIO's flexible and secure process flows for data collection, identity validation, and verification are designed to ensure the integrity and security of digital services. By offering a range of methods to authenticate users, such as Identity documents, biometrics, and trusted database crosschecks, EIO enables organizations to create tailored onboarding and issuance experiences that meet organizations’ unique needs and requirements.

Upon successful onboarding and policy compliance, users are assigned digital identifiers and credentials linked to their accounts. EIO can issue hybrid digital identity representations, such as online centralized IDs, mobile digital IDs, digital certificates, and linked e-documents, even for paper-based use cases. Additionally, EIO supports both distributed and centralized custody and secure storage of digital identity form factors, including personal devices like smartcards or smartphones and remote platforms with hardware security modules.

Following industry best practices for personal information and critical protection, our solutions ensure alignment of high security and privacy standards. Solutions are composed to follow local frameworks and policies and comply with NIST's digital identity guidelines and eIDAS regulations for electronic identification and trust services, ensuring that your organization meets stringent security and privacy requirements for digital identity management.

EIO has native integration with Entrust IAM multifactor authentication capabilities to provide a wide range of authenticators, including physical and non-physical options and multiple transparent authentication methods for user validation. The advanced security approach of adaptive risk-based access and authentication evaluates the risk level associated with a user's access request and adapts the process accordingly.

EIO's building blocks help governments and enterprises build access channels to digital services. Web and mobile channels offer user-friendly self-service options and a broad range of messaging and notification protocols.

The landing portal provides a secure and user-friendly gateway for citizens and customers to access online services, personal data, information, and procedures. Our design approach provides versatile pre-built tools and building blocks that allow portals to quickly adapt to an organization's brand and use case.

EIO's Self-Service Portal is designed to empower end-users to take control of their digital identity and functional attributes, manage their personal information, and access a range of digital services with ease and security. These digital services include advanced authentication mechanisms, complete identity management, mobile wallet and verifier, and comprehensive activity and audit logs. With a smooth identity federation, users can access and share information from various sources through a single unified identity. Specialized tools such as retrieving certified document credentials and a wide range of digital signing flows complete the EIO digital platform experience, enabling users to seamlessly interact and transact securely in today’s digital world.

The Service Management or ‘Admin Portal is designed for system users responsible for managing, operating, and provisioning the EIO solution services within the target organization. Flexible and fully customizable roles and privileges simplify any organization's administrative tasks and audit reporting. The admin portal integrates smoothly with service subsystems. It provides a real-time dashboard for monitoring mission-critical operations, services, system health, and performance metrics, in addition to an array of management tools to support service teams in their daily tasks and maintain operational performance.

EIO MOBILE is a comprehensive suite of mobile solutions that simplify how users interact with online services from public and private sector organizations, offering a secure and intuitive digital identity registration, authentication, authorization, and signing experience for various digital processes. Our apps allow users to onboard remotely, including identity verification, activating a mobile ID, and creating multiple smart mobile credentials, including national IDs, driving licenses, and digital travel credentials. EIO MOBILE also links digital signing certificates to enabling remote digital signing from any iOS or Android smart device. Through the Verifier app and API, any authority can deploy mobile or fixed verification and data-sharing services using TAP NFC, QR code scanning, or Bluetooth Low Energy for use across multiple deployment scenarios.

EIO includes a digital certification orchestrator that offers secure and reliable platforms for managing digital certificates, digital signatures, timestamping, and validation. With support for various certificate formats and protocols, organizations can quickly issue and manage digital certificates, including individual and organizational certificates, with advanced digital signing and timestamping features. Our solution also provides web APIs for digital remote signing with centralized key custody, document signing workflows, and a signing and collaboration platform, all of which streamline signature collection processes and increase overall productivity. From simple everyday signing to complex procedures, the signing process is quick and straightforward.

Discover how EIO can strengthen and enhance your organization’s digital processes while providing your users the unparalleled total digital experience they deserve. Our composable solutions enable organizations to deliver flexible, scalable and trusted digital solutions and services quickly and efficiently while adapting to rapidly changing standards and technologies.

BE DIGITAL with EIO and enter the next-generation composable digital services.